Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Valorant
Image via Riot Games

Valorant purchase failed error – everything we know

Consumption issues.
This article is over 4 years old and may contain outdated information

Valorant, Riot’s competitive tactical shooter, pits teams of five players against each other as they try to attack or defend bomb sites. The mildly hero-based shooter puts a strong focus on weapons, and as you would suspect from a free-to-play game, it has an ample selection of skins that you can drop some real-world money on.

Recommended Videos

If you have been trying to buy something from the shop, such as Valorant Points that allow you to buy skins in the game, but keep getting a “purchase failed error,” then there is unfortunately not much you can do to resolve the issue from your end. Valorant will occasionally have issues with the shop servers, and it just will not correctly process your purchase requests.

For Valorant, restarting the client can be a magic fix for most problems, but it may not fix this one for you, and any shop instability will need to be fixed by Riot. It is advisable to submit a support ticket with Valorant Support if the issue has been going on for some time.

The good news is that a failed purchase will not cause your Valorant Points, the game’s premium currency, to disappear, so there should be no cause for concern there.

Issues like this normally don’t hang around for long, as Riot can be pretty quick to get problems that affect the store resolved, so hopefully, you will not have to deal with it for too long.


Gamepur is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Aidan O'Brien
Aidan O'Brien
Aidan O'Brien has been playing games for over three decades and has been writing about them for five years. When not getting stomped on by the creations of Hidetaka Miyazaki, he enjoys spending too much time in Warframe, Destiny 2 and any other ARPG with a solid grind. When not writing, he is doing inexplicable behind-the-scenes magic for GAMURS Group.