Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Image via Epic Games

What is the Epic Games Store Error 500?

There are errors for everything, and the Error 500 message is a common one to find in the Epic Games Store.

For those attempting to jump onto the Epic Games Store to launch your favorite game, you could encounter an error when logging into your account. A notable error many users have experienced is Error 500, which usually involves high traffic hitting the digital storefront.

Recommended Videos

When you encounter this error while attempting to log onto your Epic Games Store account, it prevents you from loading into it entirely. You’re forced to try and relaunch the launcher to try it again. Here’s what you need to know about what you can do when you encounter the Epic Games Store Error 500.

Related: Is Destiny 2 on the Epic Games Store? Answered

How to fix the Epic Games Store Error 500

Image via Epic Games

Unfortunately, you will encounter this when too many people try jumping onto the launcher or purchasing something from the Epic Games Store library. Luckily, if you can log into your game briefly, you should have no trouble loading it. If you want to visit the storefront and investigate any current sales, you may need to return later to see what was causing so much traffic.

This is a standard error to run into when a popular game appears on the Epic Games Store or a free one is available to anyone with an account. This may happen every few months, especially during the holiday season when Epic Games is running a special or giving our exclusive games for a limited time.

Regardless of how it happens, the best way to overcome Error 500 is to continually refresh the Epic Game Store launcher to keep trying again. The problem is on the Epic Game Store’s server side, leaving you with little choice but to remain patient, potentially playing another game on Steam or seeing if the sale is happening elsewhere. You likely won’t be that lucky, so refreshing the storefront is your best bet. We’d also recommend being relatively patient since you cannot do much.


Gamepur is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Zack Palm
Zack Palm
Zack Palm is the Senior Writer of Gamepur and has spent over five years covering video games, and earned a Bachelor's degree in Economics from Oregon State University. He spends his free time biking, running tabletop campaigns, and listening to heavy metal. His primary game beats are Pokémon Go, Destiny 2, Final Fantasy XIV, and any newly released title, and he finds it difficult to pull away from any Star Wars game.